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What To Do if You are Involved in a Criminal Case or Traffic Accident

Answer

Police Box
In Japan, there is a police box (koban) in every section of the town district, where police officers are permanently stationed to carry out patrols, prevent crimes, accept a request to search for a missing person or report of lost property, and give directions if you can’t find your destination. If you are in trouble, please feel free to visit the police box for help.
Theft or Assault
If you are a victim of theft or assault, immediately report the case to the nearest police box or police station. If emergency help is needed, call 110. If your bankbook or credit card is stolen, you have to immediately contact your bank or credit card company to request suspension of withdrawal of money from your bank account.
Traffic Accident
If you are involved in a traffic accident, report it to the police even if the accident causes only minor damage. If someone is injured, call for ambulance dispatch.

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Fire

Answer

If a fire has broken out, immediately call the fire station on the emergency number, 119. At the same time, you should try to put out the fire at an early stage using a fire bucket or a fire extinguisher, while calling for the help of your neighbors by shouting “Fire (KAJI-DA)!”

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Emergency Case

Answer

Dial 119 to call for ambulance dispatchment (“Kyukyusha onegaishimasu”) and give the following information calmly and clearly.
  • Emergency service needed (Note that 119 is used for both medical and fire emergencies. Make it clear that yours is a medical emergency.)
  • Your location
  • Nature of the emergency; illness or injury
  • Number, sex, and age of patients (adult, child, or infant)
  • Seriousness of injury or illness

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Legal Information for Foreign Nationals

Answer

HOUTERASU (Japan Legal Support Center)
℡ 0570-078374(Japanese)
℡ 0570-078377(Multilingual Information Service- English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Tagalog)
℡ 03-5366-6008(Multilingual Information Service)
Houterasu Shiga
1-2-22 Hamaotsu, Otsu City, Otsusho Chunichisei Bldg. 5th flr.
℡ 050-3383-5454
Shiga Bar Association
1-3-3 Umebayashi, Otsu

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Human Rights Violation

Answer

Human Rights Hotline for Foreign Nationals
Tel. 0570-090911
(English, Chinese, Korean, Filipino, Portuguese, Vietnamese)

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Emergency phone calls (Incidents・Accidents)

Answer

110 (the number for emergency cases)
When making a report to the police through the telephone, you may dial 110 without an area code to contact them anytime of the day for 24 hours. When calling from a public phone, press the red emergency button first before dialing 110. (similar to 119, free of charge) Ambulance will be dispatched in case there are injured persons. When you call, give the following information in this order:
  1. Whether it is an accident or a crime
  2. Where it took place (or the address)
  3. Your name
119 (the number for fire emergencies)
The fire department also takes calls 24 hours a day. It has fire trucks and ambulance. When you call, give the following information in this order:
  1. Whether it is a fire or an emergency
  2. The location (mention any landmark nearby)
  3. Your name and telephone number

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When a crime has been committed (Incident・Accident)

Answer

Rights of a suspect
A suspect is guaranteed of these 3 rights:
  1. The right to know the facts
  2. The right to remain silent
  3. The right to request counsel
Duty Attorney System
There is a system called the “Duty Attorney System”, in which the Bar Association promptly dispatches a lawyer to the suspect who had been arrested and detained by the police, in accordance to his and his family’s request. Please state clearly if you want to request the use of this system.
Shiga Bar Association Duty lawyer exclusive line TEL 077-522-2013
Legal Aid System民事法律扶助制度
Japan Legal Support Center (HOUTERASU) has a “Legal Aid System 民事法律扶助制度” for those with financial difficulties, so it is advisable to consult with your duty attorney about this.
HOUTERASU [Multilingual Dial] TEL 0570-078-377
HOUTERASU [Multilingual Web]
Court-appointed lawyer
After indictment, the accused can request counsel for his trial. If he/she cannot afford to have one, a court-appointed lawyer may be designated to him, if he so requests.