Helpful Information

Shiga Foreign Residents Information Center (SIA Consultation Desk for Foreigners)

外国人相談窓口

There is a consultation desk for foreign residents set up in the prefecture with consultants who can speak foreign languages, provide information and recommend specialized offices in accordance to the needs of the client about issues concerning labor, medical care, education, etc. Consultations may also be done through telephone, FAX or e-mails. (Confidentiality is strictly observed.)

Consultation fee

Free of charge

Available languages

Portuguese, Spanish, English, Tagalog, Vietnamese
➢ Other languages will be consulted through the interpreting call center.

Consultation schedule

Mon to Fri (Closed on Sat, Sun, national holidays & the New Year holidays) 10:00 am to 5:00 pm

Consultations through telephone, FAX, e-mail

Consultation Service for Foreigners in Cities and Municipalities

Consultation Desk
Otsu City hall, Kikaku chosei-ka, Tabunka kyosei, Kokusai-shitu

Available languages
English
Additional information with Available languages
Please consult for language other than English, a volunteer may be available.
TEL
077-536-5612
Email
otsu1022@city.otsu.lg.jp
Consultation contents
Interpretation will be provided at the various department counters at city hall. Please contact the office in advance, as they may not be available.
Consultation Schedule
Mon-Fri 9:00am-5:00pm

Consultation Desk
Otsu-shi Kokusai Shinzen Kyokai/Otsu International Goodwill Association Free individual consultation for foreigners

Available languages
Japanese
Additional information with Available languages
Please come with an interpreter.
TEL
077-525-4711
FAX
077-525-4004
Consultation contents
General consultation (Immigration procedures and nationality, naturalization, international marriage and divorce, adoption, recognition, inheritance, entrepreneurship, etc.)
Consultation Schedule
2nd Wed　5:30pm-, 6:15pm-, 7:00pm-
Additional information with consultation schedule
Please make an appointment.
counsel_note
Please come with an interpreter.
Reservation required (Reservation hours Tue- Sat, 9:00am-5:00pm)
＊By 1:00 p.m. the day before
＊Consultation via Zoom available

Consultation Desk
Hikone Gaikokujin Sodan Center /Hikone Foreign Residents Support Center

Available languages
Portuguese, Brazil
English
Chinese, Simplified
Additional information with Available languages
Vietnamese
Other languages are available through video interpretation by operators or interpreter (device)
Additional information with Address
Hikone City hall, 3F Jinken Seisaku-ka・Hikone City hall, Chuo-cho bekkan 1F
TEL
0749-30-6113
FAX
0749-24-8577
Email
kokusai@ma.city.hikone.shiga.jp
Consultation contents
General administration and Living
Consultation Schedule
【Portuguese】 Mon-Fri 8:30am-5:15pm (except 1st and 3rd Thu), 1st and 3rd Thu 8:30am-7:00pm
【English】 Mon-Fri 8:30am-5:15pm
【Chinese】Tue, Friday (Wed) 8:30am-5:15pm
【Vietnamese】Tue, Thu (Fri) 8:30am-5:15pm

Consultation Desk
Nagahama City hall 1F Shimin-ka, Zairyu kanren madoguchi/Residence-related counter

Available languages
Portuguese, Brazil
Spanish
English
Additional information with Available languages
Vietnamese Tue 1:00pm-5:15pm, Thu 1:00pm-7:00pm
Other languages are supported by translators(device) and tablet remote interpretation
TEL
0749-65-8711
FAX
0749-65-6571
Email
katsuyaku@city.nagahama.lg.jp
Consultation contents
General administration and Living
Consultation Schedule
Mon, Tue, Wed, Fri 8:30am-5:15pm
Thu 8:30am-7:00pm

Consultation Desk
Omihachiman City hall, counter of each department

Available languages
Portuguese, Brazil
English
Additional information with Available languages
Easy Japanese and interpreter (device) are also available.
TEL
0748-26-7092
FAX
0748-26-7092
Email
omi8man-i-a@gaia.eonet.ne.jp
Consultation contents
General administration
Consultation Schedule
Mon-Fri　9:00am-4:45pm

Consultation Desk
Kusatsu City hall 2F, Machizukuri kyodo-ka

Available languages
English
Additional information with Available languages
Other languages are available via translator(device) and tablet remote interpretation (10 languages)
TEL
077-561-2337
FAX
077-561-2482
Email
machi@city.kusatsu.lg.jp
Consultation contents
Interpretation only
Consultation Schedule
Mon-Fri　9:00am-4:00pm

Consultation Desk
Moriyama-shi Kokusai Koryu Kyokai/Moriyama International Friendship Association (Within Moriyama Shimin Koryu Center)

Available languages
English
TEL
077-583-4653
FAX
077-583-4653
Email
info@mkokusai.org
Consultation contents
General administration, general consultation
Consultation Schedule
Mon-Fri　9:00am-4:30pm
counsel_note
For languages other than English, please consult in advance. Consultation by phone are also available during office hours.

Consultation Desk
Ritto Kokusai Koryu Kyokai/Ritto International Friendship Association Ritto City hall 3F

Available languages
Portuguese, Brazil
TEL
077-551-0293
FAX
077-551-0432
Email
mail@rifa.jp
Consultation contents
General administration
Consultation Schedule
Wed　1:00pm-5:00pm

Consultation Desk
Koka City hall, Shimin katudo suishin-ka

Available languages
Portuguese, Brazil
Spanish
TEL
0748-69-2146
FAX
0748-63-4582
Email
koka10042000@city.koka.lg.jp
Consultation contents
Interpretation for general administration
Consultation Schedule
Mon-Fri　8:30am-5:15pm
counsel_note
Referrals to consultation organizations for matters that cannot be handled by the city government.

Consultation Desk
Koka City hall, Kosodate seisaku-ka

Available languages
Portuguese, Brazil
Spanish
TEL
0748-69-2176
FAX
0748-69-2298
Email
koka10291000@city.koka.lg.jp
Consultation contents
Interpretation for general administration
Consultation Schedule
Mon-Fri　8:30am-5:15pm
counsel_note
Referrals to consultation organizations for matters that cannot be handled by the city government.

Consultation Desk
Koka City hall, Seikatsu shien-ka

Available languages
Portuguese, Brazil
Spanish
TEL
0748-69-2158
FAX
0748-60-4085
Email
koka10253025@city.koka.lg.jp
Consultation contents
Interpretation for general administration
Consultation Schedule
Mon-Fri　8:30am-5:15pm

Consultation Desk
Koka-shi Tabunka Kyosei Center

Available languages
Japanese
Portuguese, Brazil
Spanish
English
Additional information with Available languages
Other languages are supported by tablet remote interpretation
Address
1-20 Honmaru Minakuchi-cho Koka-shi
Additional information with Address
7min walk from Omi Railway Minakuchi-Jonan station
TEL
0748-70-3721
FAX
0748-70-6468
Email
info@koka-tabunka.jp
Consultation contents
General consultation
Consultation Schedule
Tue-Sun 9:00am-5:00pm
Additional information with consultation schedule
Reservation required

Consultation Desk
Yasu City hall, Kikaku chosei-ka, counter of each department

Available languages
Chinese, Simplified
English
Filipino
Korean
Portuguese, Brazil
Spanish
Additional information with Available languages
Others (Vietnamese, Indonesian, Hindi, French, Russian, Myanmar)
(Remote interpretation via videophone)
TEL
077－587-6039
FAX
077－586-2200
Email
kikaku@city.yasu.lg.jp
Consultation contents
General administration
Consultation Schedule
Mon-Fri　8:30am-5:15pm

Consultation Desk
Yasu-shi Kokusai Kyokai/Yasu International Association

Available languages
English
Address
2100-1 Koshinohara Yasu
Additional information with Address
Yasu City hall, Minami bekkan
TEL
077-586-3106
FAX
077-586-3139
Email
yifa@gaia.eonet.ne.jp
Consultation contents
General consultation
Consultation Schedule
Mon-Fri　9:00am-5:00pm

Consultation Desk
Konan City hall, Higashi Chosha 1F Jinken Yogo-ka

Available languages
Portuguese, Brazil
TEL
0748-71-2354
FAX
0748-72-3788
Email
jinken@city.shiga-konan.lg.jp
Consultation contents
General administration
Consultation Schedule
Mon-Fri　8:30am-5:15pm
counsel_note
In principle, for those who live or work in the city
The “Konan City Unified Consultation Desk for Foreign Residents” has been established using a grant for improvement of the environment for accepting foreign residents.
Multilingual support using PocketTalk and remote interpretation service using a web conference system on tablets are available.
Foreigner consultation interpreters (Portuguese) are also available at the Citizen Affairs Division, Collection Division, Welfare Policy Division, and Health Center.


Consultation Desk
Konan-shi Kokusai Kyokai/ Konan International Association

Available languages
Portuguese, Brazil
Additional information with Available languages
Vietnamese 4th Fri 8:30am-5:00pm
Additional information with Address
Konan City hall, Nishi Chosha 4F
TEL
0748-69-7530
FAX
0748-69-7530
Email
kia@gaea.ocn.ne.jp
Consultation contents
General consultation
Consultation Schedule
Mon-Fri　8:30am-5:00pm
counsel_note
In principle, for those who live or work in the city

Consultation Desk
Takashima-shi Kokusai Kyokai/ Takashima International Association

Available languages
English
Additional information with Available languages
Vietnamese
TEL
0740-20-1180
FAX
0740-20-5757
Email
tifa822@ares.eonet.ne.jp
Consultation Schedule
Irregular (supported by volunteers)
Additional information with consultation schedule
Reservation required

Consultation Desk
Higashiomi City hall, Shinkan 1F Shimin seikatsu sodan-ka

Available languages
Portuguese, Brazil
Additional information with Available languages
Languages other than Portuguese that can be supported using a tablet device are available.
TEL
0748-24-5521（interpretation line）
FAX
0748-24-0217
Email
sodan@city.higashiomi.lg.jp
Consultation contents
General administration
Consultation Schedule
Mon-Fri　9:00am-5:00pm
Additional information with consultation schedule
12:00pm-1:00pm Lunch Break ※Not available on Sat, Sun, Holidays and year end and New years
counsel_note
In principle, for residents in the city

Consultation Desk
Maibara City hall, Santo shisho, Chiiki shinko-ka

Available languages
Portuguese, Brazil
TEL
0749-53-5172（interpretation line）
Email
chiiki@city.maibara.lg.jp
Consultation contents
General administration
Consultation Schedule
Mon-Fri　8:30am-5:15pm

Consultation Desk
NPO Maibara-shi Tabunka Kyosei Kyokai

Available languages
Portuguese, Brazil
Chinese, Simplified
Additional information with Address
Maibara City hall, Santo shisho, Bekkan 2F
TEL
0749-56-0577
Email
tabunkamb@gmail.com
Consultation contents
General administration
Consultation Schedule
Portuguese Mon-Fri 9:00am-5:00pm
Chinese Mon-Thu 9:00am-3:00pm

Consultation Desk
Hino town office 1F Jumin-ka, Jumin tanto

Available languages
Portuguese, Brazil
Additional information with Available languages
Other languages can be supported using tablet devices.
TEL
0748-52-6571
FAX
0748-52-2003
Email
jumin@town.shiga-hino.lg.jp
Consultation contents
General administration
Consultation Schedule
Mon, Wed, Thu　9:00am-5:00pm
counsel_note
Not as a consultation service, but to provide translation and interpretation services at the counter as part of the administrative services.

Consultation Desk
Aisho town hall, Echigawa chosha, Mirai sosei-ka

Available languages
Portuguese, Brazil
Additional information with Available languages
Other than the two counselors, one PocketTalk (interpretation device) is available.
TEL
0749-29-9046
FAX
0749-42-7377
Email
seisaku@town.aisho.lg.jp
Consultation contents
General administration
Consultation Schedule
Mon, Tue, Fri 8:30am-5:15pm
Wed, Thu 8:30am-4:30pm
counsel_note
Establishment of a consultation desk utilizing the grant for improvement of the environment for accepting foreign residents from 2020 (Mirai Sousei-ka).
Translation and interpretation services at the counter, etc.