Helpful Information

Shiga Foreign Residents Information Center (SIA Consultation Desk for Foreigners)

外国人相談窓口

There is a consultation desk for foreign residents set up in the prefecture with consultants who can speak foreign languages, provide information and recommend specialized offices in accordance to the needs of the client about issues concerning labor, medical care, education, etc. Consultations may also be done through telephone, FAX or e-mails. (Confidentiality is strictly observed.)

Consultation fee

Free of charge

Available languages

Portuguese, Spanish, English, Tagalog, Vietnamese
➢ Other languages will be consulted through the interpreting call center.

Consultation schedule

Mon. to Fri. (Closed on Sat., Sun., public & the New Year holidays) 10:00 am to 5:00 pm

Consultations through telephone, FAX, e-mail

Consultation Service for Foreigners in Cities and Municipalities

Consultation Desk
Otsu City hall (Kokusai Koryu-shitsu)

Available languages
English
Additional information with Available languages
Please make an appointment.
TEL
077-528-2864
FAX
077-523-4053
Email
otsu1616@city.otsu.lg.jp
Consultation Schedule
Mon-Fri 8:40-17:25

Consultation Desk
Otsu Int’l. Goodwill Association (Otsu-shi Kokusai Shinzen Kyokai)

Available languages
Japanese
Additional information with Available languages
interpreter required
TEL
077-525-4711
FAX
077-525-4004
Email
info@oiga.jp
Consultation Schedule
2nd Wed 17:30-19:30
Additional information with consultation schedule
Please make an appointment.

Consultation Desk
Hikone City hall (Sogo-annai)

Available languages
Portuguese, Brazil
TEL
0749-30-6113
FAX
0749-24-8577
Email
kokusai@ma.city.hikone.shiga.jp
Consultation Schedule
Mon-Fri (except for the below) 8:30-17:15
1st & 3rd Thu. 8:30-19:00

Consultation Desk
Nagahama City hall (Shimin-ka)

Available languages
Portuguese, Brazil
TEL
0749-65-8711
FAX
0749-65-6571
Email
katsuyaku@city.nagahama.lg.jp
Consultation Schedule
Mon-Fri 8:30-17:15

Consultation Desk
Omihachiman City hall (lobby)

Available languages
Portuguese, Brazil
English
TEL
0748-26-7092
FAX
0748-26-7092
Email
omi8man-i-a@gaia.eonet.ne.jp
Consultation Schedule
Mon-Fri. 9:15-16:30

Consultation Desk
Kusatsu Int’l. Friendship Assn. (Kusatsu-shi Kokusai Koryu Kyokai)

Available languages
Portuguese, Brazil
TEL
077-561-2337
FAX
077-561-2482
Email
machi@city.kusatsu.lg.jp
Consultation Schedule
2nd & 4th Thu. 9:00-11:00

Consultation Desk
Moriyama City hall (Sodan-shitsu)

Available languages
Portuguese, Brazil
Additional information with Available languages
Please make an appointment for other languages.
TEL
077-583-4653
FAX
077-583-4653
Email
info@mkokusai.org
Consultation Schedule
1st & 3rd Thu 9:30-11:30

Consultation Desk
Ritto Int’l. Friendship Association (Ritto Kokusai Koryu Kyokai)

Available languages
Portuguese, Brazil
TEL
077-551-0293
FAX
077-551-0432
Email
mail@rifa.jp
Consultation Schedule
Wed. 13:00-17:00

Consultation Desk
Koka City hall (Seikatsu Kankyo-ka)

Available languages
Portuguese, Brazil
Spanish
TEL
0748-69-2146
FAX
0748-63-4582
Email
koka10042000@city.koka.lg.jp
Consultation Schedule
Mon-Fri 8:30-17:15

Consultation Desk
甲賀市役所　子育て政策課

Available languages
Portuguese, Brazil
Spanish
TEL
0748-69-2176
FAX
0748-69-2298
Email
koka10291000@city.koka.lg.jp
Consultation contents
行政通訳
Consultation Schedule
月曜-金曜　8:30-17:15
counsel_note
市の行政で対応できないものは、相談機関を紹介。

Consultation Desk
甲賀市　生活支援課

Available languages
Portuguese, Brazil
Spanish
TEL
0748-69-2158
FAX
0748-60-4085
Email
koka10253025@city.koka.lg.jp
Consultation contents
行政通訳
Consultation Schedule
月曜～金曜　8:30-17:15

Consultation Desk
甲賀市多文化共生センター

Available languages
Japanese
Portuguese, Brazil
Spanish
English
Additional information with Available languages
その他の言語はタブレット通訳
Address
甲賀市水口町本丸１番２０号
Additional information with Address
近江鉄道　水口城南駅下車　徒歩７分
TEL
0748-70-3721
FAX
0748-70-6468
Email
info@koka-tabunka.jp
Consultation contents
相談全般
Consultation Schedule
火曜から日曜　9:00～17:00
Additional information with consultation schedule
要予約

Consultation Desk
野洲市役所　企画調整課・各課の窓口

Available languages
Chinese, Simplified
English
Filipino
Korean
Portuguese, Brazil
Spanish
Additional information with Available languages
その他（ベトナム語、インドネシア語、ヒンディー語、フランス語、ロシア語、ミャンマー語）
（テレビ電話を使用しての遠隔通訳）
TEL
077－587-6039
FAX
077－586-2200
Email
kikaku@city.yasu.lg.jp
Consultation contents
行政一般
Consultation Schedule
月曜～金曜　8:30-17:15

Consultation Desk
Yasu International Association (Yasu-shi Kokusai Kyokai)

Available languages
English
Spanish
Additional information with Available languages
Portuguese, Chinese--- Irregular sched. (by appointment)
TEL
077-586-3106
FAX
077-586-3139
Email
yifa@gaia.eonet.ne.jp
Consultation Schedule
Mon-Fri. 9:00-17:00

Consultation Desk
Konan City hall, Higashi Chosha

Available languages
Portuguese, Brazil
TEL
0748-71-2354
FAX
0748-72-3788
Email
jinken@city.shiga-konan.lg.jp
Consultation Schedule
Mon-Fri. 8:30-17:15

Consultation Desk
Konan International Association (Konan-shi Kokusai Kyokai) Konan City hall, Nishi Chosha 4F

Available languages
Portuguese, Brazil
TEL
0748-69-7530
FAX
0748-69-7530
Email
kia@gaea.ocn.ne.jp
Consultation Schedule
Mon-Fri. 8:30-17:00

Consultation Desk
Takashima International Assn. (Takashima-shi Kokusai Kyokai)

Available languages
English
TEL
0740-20-1180
FAX
0740-20-5757
Email
tifa822@ares.eonet.ne.jp
Consultation Schedule
Irregular sched. (by appointment)

Consultation Desk
Higashiomi City hall (Shinkan) Shimin Seikatsu Sodan-shitsu

Available languages
Portuguese, Brazil
TEL
0748-24-5521（通訳席）
FAX
0748-24-0217
Email
sodan@city.higashiomi.lg.jp
Consultation Schedule
Mon-Fri. 9:00-12:00, 13:00-17:00

Consultation Desk
Maibara City hall, Santo Chosha (Santo Jichi Shinko-ka)

Available languages
Portuguese, Brazil
TEL
0749-53-517２（通訳専用）
Email
chiiki@city.maibara.lg.jp
Consultation Schedule
Mon-Fri 8:30-17:15

Consultation Desk
Maibara Multicultural Friendship Assn. (Maibara-shi Tabunka Kyosei Kyokai)

Available languages
Portuguese, Brazil
Chinese, Simplified
TEL
0749-56-0577
Email
tabunkamb@gmail.com
Consultation Schedule
Tue-Fri 13:15-17:15
Mon-Thu. 9:00-15:00

Consultation Desk
Hino Town office (Jumin-ka)

Available languages
Portuguese, Brazil
TEL
0748-52-6571
FAX
0748-52-2003
Email
jumin@town.shiga-hino.lg.jp
Consultation Schedule
Mon, Wed, Thu 8:30-17:15

Consultation Desk
Aisho Town hall, Echigawa Chosha Jumin-ka・Sogo seisaku-ka

Available languages
Portuguese, Brazil
TEL
0749-29-9046
FAX
0749-42-7377
Email
seisaku@town.aisho.lg.jp
Consultation Schedule
Mon- Thu 8:30-17:15